Why is FlyingCDN stuck at 'Pending validation'
Once you've added a new site in FlyingCDN, we continuously monitor your DNS records and check for the "_acme-challenge" CNAME record.
Its value should be your-domain.com.ffb7310192aab5b6.dcv.cloudflare.com.
Until this record is added, the status will remain 'Pending validation'. If you've added the record correctly, 'Pending validation' will change to 'Active' within a minute.
If you're stuck at 'Pending validation', here are some common issues we've encountered:
Disable proxy for the "_acme-challenge" CNAME record if you're using Cloudflare.
Delete any '_acme-challenge' TXT records if found.
Delete all CAA records
You can also confirm whether the "_acme-challenge" record is added correctly using whatsmydns.net:
Go to whatsmydns.net
Enter _acme-challenge.your-domain.com.
Select CNAME and click 'Search'
It should show the value your-domain.com.ffb7310192aab5b6.dcv.cloudflare.com, like below:
![](https://storage.crisp.chat/users/helpdesk/website/fbc2de7683b3d800/screenshot-2024-05-24-at-12234_164tbs4.png)
Its value should be your-domain.com.ffb7310192aab5b6.dcv.cloudflare.com.
Until this record is added, the status will remain 'Pending validation'. If you've added the record correctly, 'Pending validation' will change to 'Active' within a minute.
If you're stuck at 'Pending validation', here are some common issues we've encountered:
Disable proxy for the "_acme-challenge" CNAME record if you're using Cloudflare.
Delete any '_acme-challenge' TXT records if found.
Delete all CAA records
You can also confirm whether the "_acme-challenge" record is added correctly using whatsmydns.net:
Go to whatsmydns.net
Enter _acme-challenge.your-domain.com.
Select CNAME and click 'Search'
It should show the value your-domain.com.ffb7310192aab5b6.dcv.cloudflare.com, like below:
![](https://storage.crisp.chat/users/helpdesk/website/fbc2de7683b3d800/screenshot-2024-05-24-at-12234_164tbs4.png)
Updated on: 15/06/2024
Thank you!